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New Work beyond WFH Model in a Multinational Environment – Interview

Interview – Effects of Covid-19 on automation and digitization in Germany

Recommendation to read: Challenges of Software Development Outsourcing

Interview with Iain Banks from TTEC about operations under Covid-19 conditions

Interview: Global Delivery Center In Germany – Current Conditions

Ensuring remote IT services under COVID-19 – A short interview

Growing watermelons – A story about (burdensome) service level agreements (SLA)

Gehaltsübersicht 2020 – IT, Backoffice und Kaufmännischer Bereich

Spürt der Mittelstand schon die Folgen knapper Talente?

Market Entry For Foreign IT and BPO Specialists Has Become Easier

Outsource your company CULTURE to speed up Digital Transformation

HERE is looking for …

Recruiting for Key-Positions in Technology and Business Process Services in Germany

When you forget that Outsourcing is not about squeezing the last cent out of your technology partner …

Provider Relationship Health Check mit dem Relationship Pulse Survey (DE)

IT Sourcing – so macht man es richtig

IT trends in Germany – Presentation by EVP Capgemini Germany

Digitization and Outsourcing – enabling new business models

Successful Vendor Risk Management – Presentation by Head of Outsourcing Management Axa Germany

How to FinTech? Interview with an IT CEO in Lithuania

Global Payroll Complexity Index 2019 – Call for Participation

Platforms for Heterogeneous Systems Development and Embedded Design

Five Hundred Executives Can’t Be Wrong: Evaluating Deloitte’s Latest Global Outsourcing Survey

Employer Branding – a new fashion, a myth or a necessity?

E-invoicing and the great electronic signature scam

Development of a Charting and Stock Screening Tool

Datenschutz: Compliance-Risiko IT-Outsourcing

IT-Sourcing Practice bei Flixbus

Das BMI vergibt IT-Auftrag über 6 Jahre

Commerzbank outsources all Sepa transactions to equensWorldline

QSC AG führt Multi Cloud bei IKB Leasing ein

Atos erhält Outsourcing-Großauftrag von Siemens

GBS Talent Management: Ensuring a Skilled, Engaged Workforce

Welche Faktoren sollten bei der Wahl nach einem geeigneten Outsourcing-Partner beachtet werden?

DELL EMC’s Egypt Center of Excellence

Global delivery – IBM Egypt

MYTOYS GROUP Experience With Setting-up A TechLab In Madrid

Interview with TeamViewer’s VP Engineering and GM IoT and Monitis

The Convergence Of Customer Service And Digital Marketing

Interview with Maciej Piwowarczyk from Discovery Communication GBS

Transition And Transformation

What are insight engines? Background and use case

Detailed insights into Hungarian SSC and Outsourcing industry in 2017 report (with video)

Current Salaries In IT And Backoffice In Germany (German)

Lithuania – Business Service Sector Report

Statement On Sourcing Fundamentals, Technology And Governance In BPO

Siberian IT exchange – Software cluster in Tomsk in 2017

Praxisbericht Digitale Transformation in der Gastronomie

Deal Datenbank IT-Services in Europa

2017 IT Agenda Germany – Survey Results

It all starts with a good RFI…

Short-Interview with Kian Mossanen from OSRAM, Germany

Short interview with Stefanie Kemp, from RWE IT GmbH, Germany

Roche Switzerland renews print management

Frankfurter leben Gruppe verlagert IT-Landschaft In die Cloud (German)

Artificial Intelligence & Robotic Process Automation World Summit in Germany

Nearshore Navigator – Online-Tool hilft bei erster Einschätzung zu Standorten (German)

Digitisation at German Automotive Supplier Eberspächer (German)

Vattenfall co-operates with TCS on digitised client services (German)

The market for IT sourcing advisory in Germany (German article)

Clients, Decisions & Destinations – Interview

Market study German IT-Trends 2017 (German article)

Salary report Germany 2017 (German article)

Adidas works with Siemens on factory simulation and automation

ACS PharmaProtect verlängert mit Arvato Systems

Das Deutsche Zentrum für Luft- und Raumfahrt (DLR) beauftragt DATAGROUP …

Hamburger Sparkasse verlängert Outsourcing-Vertrag mit Diebold Nixdorf bis 2023

Hermes Fulfilment bezieht SAP Application Management- und HANA-Services von QSC

Interview: Client’s Challenges, Flexibility And Onboarding Practices

Beziehungsmanagement – Fünf Faktoren einer gesunden Geschäftsbeziehung in ITO/BPO/SSC

Current Market Situation In Germany And Understanding Service Buyers And Providers

Interview: The Three Sides Of IT-Sourcing In Germany

Interview: Outsourcing And Shared Services In The Financial Services Industry

Interview: Provider Selection, Project Management & Business Relationships

Oxford University Press Announces Digiteum as One of Its Tech Partners

Agile Nearshoring & IT-Fachkräftegewinnung

Interview – Success Of BPO/SSC Companies – The Human Factor

Vier Thesen zum IT-Sourcing bei Versicherungen

Better Service, Leaner Margins: Adapting To The 21st Century BPO Market

Outsourcing Best Practices: Back to the Basics

Call Centers Need To Go Mobile

Insight: Anatomy of a Full Cycle Nearshore Development Company

The IT Function and RPA – An Interview with Prof. Willcocks, LSE

Analysis – Hidden Costs of Creating Software

New Special Edition: The Outsourcing Journal ITO Edition

Marketing & Communication Tools: Customer Magazines

Making The Difference In Shared Service Management

7 outsourcing myths debunked – and what you should know instead

NEW EU DATA PROTECTION REGULATION

5 Commandments Of Good Outsourcing On The Example Of ERP Systems

The Chicago Bulls as a Role Model for Joint Ventures in Strategic Purchasing

Emerging Business Process Outsourcing Trends In Europe

Kostenloser Leitfaden: In fünf Schritten zur soliden Sourcing- und Cloud-Strategie

Die Zukunft gehört dem integrierten Outsourcing!

Building Efficient Distributed Teams With A Nearshore Partner

Acceptance of Outsourcing in Germany is growing significantly

Managing Creativity For Software Developers

9 Key Factors for Successful Nearshoring

Aktuelle Marktforschung zur IT-Industrie in der Ukraine – 100.000 Programmierer

The Future Of The Contact Center Outsourcing Industry.

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