Outsourcing Journal

Independent ICT service business insights since 2010

Home Business Changes & challenges for HR service and insights into the adidas HR SSC

Ann-Katrin Kackur, VP GBS Hire to Retire at adidas GBS will be speaking on here experiences on leading HR service organisations at this year’s Outsourcing & Shared Services Germany Forum, on June 4th in Berlin. Ms. Kackur will be talking about the global Human Capital trends and how the future of jobs will change indicate a range of challenges and transformation demand for companies and their shared services functions. The presentation will also provide insights into questions like:

  • How to access talents?
  • How to re-skill and up-skill the workforce?
  • How to shape new career models?
  • How to design a future-proof Rewards philosophy?
  • How to focus on Employee Experience and eventually Human Experience?
  • How to cascade the company purpose throughout a SSC?

Finally Ms. Kackur will also allow insights into how adidas and their Global Business Services & HR SSC organisation are addressing some of these questions and challenges.


  • Date/time: 04.06.2019, ca. 15:30 Uhr
  • Duration: ca. 25-30 min
  • Relevance: This presentation is relevant for all participant groups and specifically for people involved in HR, GBS, Shared Services and BPO in Germany and Europe

Tickets and registration at: https://outsourcing-forum.org


About the speaker: Ann-Katrin Kackur is an HR Leader and Coach. She grew up and studied in Finland. Before moving to Germany, she also studied and lived in France and Belgium and her profession brings her regularly to the US and Asia. Her international background has brought her a broad cultural interest, awareness and understanding. She holds a master’s degree in languages and business administration.

Ann-Katrin looks back at a career of 20 years primarily in Human Resources, with focus on transformation projects, definition and execution of strategies and roadmaps, change and project management, implementation of processes, systems and services, as well as build-up of new functions and people management and development. She works since 2004 at adidas, located in Herzogenaurach, Germany, currently holding the role as VP GBS Hire to Retire. She has been involved in driving the setup of HR shared services at adidas and since last year also in the transformation and build-up of a global and cross-functional Global Business Services organization. In her current role, Ann-Katrin drives the conceptional design and setup of GBS for HR, including transition of services to centralized delivery centers.

In addition, Ann-Katrin is engaged in diversity and female leadership topics. Since 2013, she also actively pursues her passion for coaching, supporting individuals with career, performance or life challenges, or with leadership and team topics.