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MANAGEMENT, STRATEGIES & OPERATIONS

It all starts with a good RFI…

... your 10 topics to take care of when comparing offers from IT service providers. Let’s say you have an upcoming IT project and lack...

Short-Interview with Kian Mossanen from OSRAM, Germany

We have had the chance to interview Mr. Kian Mossanen from OSRAM in Germany during the ITO&BPO Germany Forum in Berlin on sourcing strategies, engagement and...

MARKETS, DATA, STUDIES, REPORTS - UPDATED!

2017 IT Agenda Germany – Survey Results

Digital transformation of the economy has brought serious changes to surrounding conditions which are leaving a mark on IT organisations: For many years, the...

NEW! BUSINESS & COMPANY NEWS - DACH & EU (DE/EN)

Deal Datenbank IT-Services in Europa

Interview mit Jan Bartenschlager, Managing Partner bei ZELOS Management Consultants zur IT-Outsourcing Deal-Datenbank und den sich aus den Informationen ergebenden Findings. Die auf IT-Sourcingstrategie und...

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Delegation of Startups in Armenia in Berlin and German Delegation at...

SMEDA (Support to SME Development in Armenia, link), an initiative co-funded by the European Union and the German Federal Ministry for Economic Cooperation and Development...

SPECIAL EDITIONS

BPO

How Outsourcing Bridges Emerging Technology Transformation

... for Retail and Hospitality Companies. By Michael D. Mills, SVP, Call Center Solutions, CGS Consumers today crave a seamless and interactive experience across all touchpoints,...

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