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Armenia’s tech sector does many things right … here is one...

Tech isn’t just about programming. Many women think that software engineering is the only entry ticket into this booming industry, but there’s so much...

Growing watermelons – A story about (burdensome) service level agreements (SLA)

Growing watermelons A common problem when outsourcing is doing the opposite of delegating responsibilities and tamping down in an...

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RECEIVE FREE ARTICLES

Annual conferences of German Outsourcing Association and German Process Automation Association

Outsourcing & Shared Services Germany Forum + RPA & Smart Automation Forum 2020

October 7th  and 6th 2020, Berlin, Rockettower

MARKETS, DATA, STUDIES, REPORTS - UPDATED!

NEW! BUSINESS & COMPANY NEWS - DACH & EU (DE/EN)

VIDEO INTERVIEWS

From Rapid Growth to Maturity 

Looking at traditional location for Shared Services and BPO, Egypt enjoys a unique blend of qualities, putting it in the same ranks as Bucharest, Budapest or Warsaw.

H.E. Mr. Ramin Hasanov on the ICT sector as key driver...

H.E. Mr. Ramin Hasanov, Ambassador Extraordinary and Plenipotentiary of the Republic of Azerbaijan to the Federal Republic of Germany on the ICT sector in...

DESTINATION GUIDES

Information guides on sourcing destinations for free download

Experience, knowledge, proximity, scalability

Poland keeps setting standards for ICT and BSS industries, not only in Europe. With a history of more than 25 years the BSS sector is one of important economic sectors in Poland and provides unique opportunities as shared service or as outsourcing location.

Ensuring remote IT services under COVID-19 – A short interview

The COVID-19 outbreak puts limitations not only on personal lives but also on the way businesses operate. We asked Armen Kocharyan Co-Founder and Managing...

Designing the right combination of automation

Designing the right combination of automation and human service. Assist Digital Europe's Head of AI, Marco Palmonari, shared with the Outsourcing and Shared Services...

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MORE LOCATION INSIGHTS

Technologies, Market, Destinations & Sourcing Practice 

The latest issue of our Outsourcing Journal Special Editions provides insights from practitioners on the implementation of new technologies, such as AI and process automation and how companies can benefit form innovating handling IT and business processes.

free, no registration required