By Gary Schwartz, CEO at Impact Mobile Inc. USA - Until 2015, Business Process Outsourcing (BPO) was based on a simple math formula: outsourcing non-core services (including customer call centres) to more cost-efficient partners and markets to reduce spend. When...
GERMAN-KOSOVAR ECONOMIC FORUM - July 05 – 07, 2022 in Pristina, Kosovo
The German-Kosovar Business Association (Kosovarisch-Deutsche Wirtschaftsvereinigung - KDWV) is inviting with the support of the German Eastern Business Association (Ost-Ausschuss der Deutschen...
Lohnabrechnung bedeutet heute sehr viel mehr als nur die korrekte und fristgerechte Bezahlung von Mitarbeitern. Administration, Handling und Kontrolle von Payroll-Daten müssen vielmehr effizient und effektiv gestaltet werden. Gleichzeitig gilt es, die Sicherheit von Gehaltsdaten in einer immer komplexer...
... for Retail and Hospitality Companies. By Michael D. Mills, SVP, Call Center Solutions, CGS
Consumers today crave a seamless and interactive experience across all touchpoints, whether shopping at a retail location or checking in at a hotel. This real-time demand...
By Michael Mills, SVP, Global Sales and Solutions, CGS - Executives of businesses big and small are faced with many unique decisions as they tackle today’s challenging corporate landscape, while reviewing potential opportunities for growth. Should I expand globally? What...
MYTOYS GROUP is Europe’s leading online retailer for family shopping. They have a yearly revenue of about € 550m, and focus on German-speaking markets as well as Russia.
MYTOYS GROUP uses a selective sourcing strategy for their IT. Basic infrastructure...
By David Cocks, CEO and founder of CloudTrade. You may not realise it, but there is no need for electronic invoices within the EU to have an electronic signature. This has actually been the case since 1st January 2013,...
