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Independent ICT service business insights since 2010
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Strategy and management
October 16th – Free Webinar with German Africa...
September 11, 2024
DIGITAL OPERATIONAL RESILIANCE ACT
August 26, 2024
Deals
Interview – Software Development for BMW in North...
February 6, 2023
CREALOGIX implementiert Mobile Banking Platform bei der VZ...
August 24, 2018
Market studies
New Outsourcing Destination Guide published – Albania
January 6, 2025
New IT Market Report 2024 – Krakow (PL)
June 17, 2024
BPO (Back and front office)
Helping customer service to serve multiple languages –...
January 30, 2023
Setup in the Balkans for ICT service delivery...
May 16, 2022
IT business
Ukrainian IT is loosing trust from markets –...
June 3, 2024
Uzbekistan IT in Europe – April 23rd, Berlin...
April 1, 2024
GBS and Shared Services
ICT & BSS in Georgia – A detailed...
February 24, 2021
German Language Talent in Outsourcing & Shared Services...
May 3, 2019
Automation
RPA market in the times of COVID-19 pandemic
May 13, 2020
Automating daily HR tasks – according to the...
November 14, 2019
MARKETS AND LOCATIONS
Europe
Analysis – Kosovo’s ICT Sector in 2023
September 27, 2023
Connecting Tech Talents with Companies at Innovation and...
September 25, 2023
Africa and Middle East
German-Rwandan IT & Business Services Summit 2024
May 3, 2024
Bundesministeriums für Wirtschaft und Klimaschutz (BMWK) lädt IT-Unternehmer...
January 23, 2024
World
Let’s open a development office in Eastern Europe...
February 5, 2023
2021/22 Philippines IT & BPO Industry Performance and...
October 12, 2021
Initiatives
German – Kosovo IT Education Program Ex-Cite
March 30, 2022
Tech Education – Ensuring Competitiveness of Economies
July 8, 2021
Germany
IT-Sourcing Workshop für Deutsche Startups
February 28, 2024
microfin Provider Management Framework
May 29, 2018
NEWS AND EVENTS
Events
Global Business Services Summit 2023 – Accra
September 27, 2023
Bridging the Paper-to-Digital Gap in Freight Documents with...
September 23, 2023
News
MetDaan Digital Agency opens at Innovation and Training...
January 23, 2023
Pro Progressio Is Re-Launching Its Popular BSS Sector...
January 3, 2022
HOME
BUSINESS
Strategy and management
Interview – How to integrate external IT partners...
May 9, 2023
Building a tech innovation ecosystem in the heart...
December 29, 2022
Deals
Förderbank für Nordrhein-Westfalen geht Rahmenvereinbarung mit innobis ein
August 17, 2018
enviaM-Gruppe verlängert IT-Rahmenvertrag mit GISA
August 10, 2018
Market studies
65% der deutschen Unternehmen sehen die Nutzung von...
October 10, 2019
FocusOn Report An Investment And Location Guide –...
July 15, 2019
BPO (Back and front office)
Analyzing The Application Of Business Process Outsourcing
February 17, 2021
TTEC Accelerates Growth Strategy in EMEA with Addition of...
December 8, 2020
IT business
Coding is Awesome – says 11 year old...
February 3, 2023
IT Ukraine in March 2022 – Interview with...
March 11, 2022
GBS and Shared Services
Changes & challenges for HR service and insights...
April 29, 2019
Valeo Interbranch Automotive Software – Case Report
August 28, 2018
Automation
Designing the right combination of automation
September 19, 2019
Do robots need an own software license? –...
September 19, 2018
MARKETS AND LOCATIONS
Europe
Tricity – The Beating Heart of Modern Business...
April 18, 2022
Review of Polish Office Space for Tech and...
August 30, 2021
Africa and Middle East
ICT Sectors Growing Together – Scandinavia in Cairo
May 5, 2023
North African Digital Services Hub – Morocco
November 9, 2022
World
56% of participating ITC/BSS companies in Poland use...
May 21, 2019
Outsourcing, SSC & GBS in the Financial Services...
April 11, 2019
Initiatives
TUMO in Berlin – Underlining the need of...
September 3, 2020
Armenia’s tech sector does many things right …...
March 26, 2020
Germany
Future Ready Operations
May 25, 2018
314.000 jobs in MINT areas in Germany open...
May 15, 2018
NEWS AND EVENTS
Events
FOSS4G 2023 gathers 1000 guests at Innovation and Training...
June 4, 2023
Best occasion to ensure cooperation and investments in...
June 22, 2022
News
German Car Manufacturer Opel to Move Developer Teams...
October 15, 2021
H.E. Ambassador Phumelele Stone Sizani at South Africa...
October 13, 2021
Home
News and events
Unabhängig – Outsourcing, Shared Services und Prozessautomatisierung am 8.Juni in Berlin
Deutsch: Einladung Online IT Tunesien
Event recommendation – DigiTec21 in Yerevan
October 22, 2021
Digital Tunisia – The German Federal Ministry for Economic Cooperation and Development (BMZ) invites
Podcast – Recruitment Challenges In The CEE Region
IT Forum Latvia & Ukraine
2020 Awards for Products and Services in Bulgaria
October 9, 2020
Softwareentwicklungsverträge (SDCs) – Webinar (Anbieter)
Process Mining, RPA & Co. auf deiner Digitalisierungsagenda
Ensuring remote IT services under COVID-19 – A short interview
March 31, 2020
Event recommendation: Poland
Event recommendation: III Polish-Ukrainian Outsourcing Forum in Rzeszów
New Special Edition Outsourcing Journal, free download
Fireside chat series in Frankfurt: this time Cyber Security
October 17, 2019
WCIT 2019 to be held in Yerevan … for good reason
iPAC 2019 Budapest – HOA Intelligent Process Automation Conference 2019
HERE is looking for …
August 26, 2019
Beitrag auf arte TV zum TUMO Center in Jerewan
Kostenlose Teilnahme – Outsourcing & Shared Services Deutschland Forum 2019
IT trends in Germany – Presentation by EVP Capgemini Germany
Digitization and Outsourcing – enabling new business models
April 10, 2019
Successful Vendor Risk Management – Presentation by Head of Outsourcing Management Axa Germany
Exclusive industry Get-together on June 4th in Berlin
Annual Conference IT, BPO & SSC in Germany
April 3, 2019
How to FinTech? Interview with an IT CEO in Lithuania
Forschungsprojekt von TU Dresden und OTH Regensburg – IS Backsourcing
Outsourcing Stars Gala Poland – 2019 Winners
International Double Event In Lodz (PL) – BSS Forum And Outsourcing s`Stars Gala
January 22, 2019
The BSS Forum: Building The Future / Outsourcing Stars Gala 2019
Angela Merkel visits TUMO, a new technology & design education initiative
F&A with no secrets – Outsourcing Forum September 11th in Bydgoszcz
July 31, 2018
Advanced technology in business – Outsourcing Forum June 19th in Katowice
ICT SPRING 2018 in Luxembourg
ISG Digital Business Summit, June 20-21st
German-Polish Outsourcing Forum May 24th in Szczecin
May 10, 2018
Update: Tax Compliance & BPO Symposium (Deutsch)
AI Camp Frankfurt am 25.10.2017
Shared Services Conference In Poznan
October 4, 2017
70.000 visitors expected for this years DigiTec Expo in Yerevan (Armenia)
5th Green Light for BSS in Opole Conference – Best event in a thriving IT/BPO/SSC location
Delegation of Startups in Armenia in Berlin and German Delegation at DigiTec
Tax Compliance & BPO Symposium (Deutsch)
August 10, 2017
11th Annual Eastern European Shared Services & Outsourcing Week
Short-Interview with Kian Mossanen from OSRAM, Germany
Short interview with Stefanie Kemp, from RWE IT GmbH, Germany
July 4, 2017
Artificial Intelligence & Robotic Process Automation World Summit in Germany
Ukraine 4.0 – Afternoon Meeting at the Embassy of Ukraine in Germany July 4th
CEPROCS™ announces the appointment of Christopher Müller as Vice President Sales and Marketing
GBS and Talent Management – Meeting June 14th, Budapest
June 7, 2017
Interview: Client’s Challenges, Flexibility And Onboarding Practices
CCC Convention’s Anniversary Edition in Berlin
Outsourcing in Germany? The ITO&BPO Germany Forum on April 6th in Berlin answers questions.
April 5, 2017
How Outsourcing Bridges Emerging Technology Transformation
The Interview Edition – Outsourcing Journal Special Editions
Shared Service Woche 2016 – 21.-24. November, Berlin
Smartsourcing+ Forum to Be Held for the First Time in Zurich, Switzerland
October 12, 2016
19. CCC Convention – 06.10. Vienna – Inspirierender Kundenservice
Vilnius welcomes the first international SSC conference in the Baltics
10x Eastern European Shared Services Week
August 26, 2016
Mazars CEE Business Forum 2016 on 6th and 7th October 2016 in Warsaw
European BPO Forum – Nov 22nd, Vienna
New Special Edition: The Outsourcing Journal ITO Edition
Marketing & Communication Tools: Customer Magazines
June 8, 2016
Ambassador of the Philippines in Germany to open ITO&BPO Germany Forum
UPDATE: Key Participants – ITO&BPO Germany Forum 2016 In Berlin
Philippines IT-BPM Investment Forum am 21.03. in Berlin
March 2, 2016
ICT Spring 2016 – Luxembourg
It was a successful year for the outsourcing industry in Poland The Outsourcing Stars 2015 finals
Outsourcing Stars Gala – Jan 28th, Warsaw
Call for Articles – ITO Special Edition of the Outsourcing Journal
January 19, 2016
CEE Strategic Shared Services Conference – May 11th – 13th, Budapest
The new Outsourcing&More Magazine is ready to download (EN/PL)
Nearshoring Europe Edition of the Outsourcing Journal – free download
November 23, 2015
InCrys joins Outsourcing Verband as Knowledge Partner
Outsource People 2015 conference will gather over 800 leading IT specialists in Kiev
Outsourcing&More (Poland) – July/August 2015 Issue
New Outsourcing Journal Special Edition – ITO&BPO Germany Forum 2015 Edition
July 17, 2015
Die CCC Convention geht in die nächste Runde
Share your Knowledge – Call for Articles Outsourcing Journal
Outsourcing&More Magazin (Poland) – New Issue
May 15, 2015
Focus On Report: Rzeszów, Poland
ITO&BPO Anwenderforum – Nicht-Kommerziell, International, Unabhängig
THE FUTURE EDITION: Outsourcing Journal Special Editions
Webinar: Cloud Agreements – Industry trends and Legal considerations
December 10, 2014
Update: Getting to Know Polish Sourcing Destinations – Focus On Reports
Outsourcing&More (PL/EN) – September Issue
German ITO&BPO Meet-Up in Berlin – Only international ITO&BPO Event in Germany! Secure your (free*) ticket
August 25, 2014
Our Partner-Magazine Outsourcing&More (PL/EN) – New Issue
115 pages Shared Knowledge on Offshoring ITO & BPO – Special Edition of The Outsourcing Journal
Outsourcing&More – English/Polish
Review German – Polish ICT Co-Operation – IXth Polish Outsourcing Forum in Berlin
May 5, 2014
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