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Home News and eventsEvents 11th Annual Eastern European Shared Services & Outsourcing Week

Join 150+ Eastern European Shared Services experts in Budapest on 9th-11th October this year, for SSON’s 11th Annual Eastern European Shared Services and Outsourcing Week. In this unparalleled regional event, you will learn how to simultaneously construct your people strategy and embrace disruptive technology, in order to become a truly valued business partner to your organisation.

View the full program here

Twitter Hashtag: #EESSOW



Registrations here
More information or assistance with registrations: events@ssonetwork.com or +44(0) 207 368 9809
Sponsorship opportunities: sponsorship@iqpc.co.uk




  • Learning from the best – hear from more speakers from SSON’s “Top 20 Globally Most Admired Shared Service Centres”, and more 2017 award winners, than ever before!
  • Hear essential insights from leaders at different stages of their RPA journeys and discover HOW to operationalize Robotic Process Automation to dramatically alter your business
  • Develop your retention strategy to win the talent war – discover insights from industry experts and discover how decrease your attrition levels – for good.
  • Customer-experience focused panel – explore how to develop an award winning customer experience strategy to develop trust in your SSC offering.
  • Attend our site-tours and gain practical insight as to the day-to-day operations of other SSCs in different stages of maturity
  • Deep-dive into the issues that make the biggest difference to your SSC organisation. Take the time to really work through the opportunities and challenges that you’re facing, brainstorm solutions with other attendees and debate solutions & new direction with expert workshop leaders.
  • Tailor your experience with Interactive Discussion Groups, track and maturity streams, in order to connect, learn and benchmark with your peers and gain insights tailored to you and your SSC



  • Dariuzs Bazeli, CEO, Geoban
  • Calum Cooper, Head of Europe SSC, RBS
  • Jamie Anderson, Head of GBS Europe, BP
  • Erika Foldi, Finance Controller, Johnson and Johnson
  • Phil Woodburn, Global Head of Finance Shared Services, Schneider Electric
  • Stephen Caulfield Vice President Dell EMC Global Services & GM Dell Bratislava
  • Gabor Ziesler, General Manager Diageo
  • Gabriella Kokai, HR Director, Mylan
  • Maria Salvatore, Director Global Operations, RB
  • Martin Dewalsky, Head of Europe SSC and OTC Leader, Linde Group
  • Michal Gryglewski, Head of GBS Europe, Sony Pictures
  • Maciej Piwowarczyk, SSC Director, GBS, Discovery Communications
  • Denes Lang, Head of Europe, Vodafone
  • Zoltan Szabo, GM, BT
  • Kim Leandersson, GM Tele2
  • Magdalena  Dopierała-Bösze, Head of Shared Services, ABB
  • Mark Beatty, SSC Director, Unicef
  • Alex Guinness, IS Director and Head of Robotics Programme, Diageo
  • Peter Cszuka, General Manager Lexmark
  • Tomasz Brzostowski, Finance Director Global Shared Services, HDS
  • Robert Verbich, CFO, Osram Shared Services
  • Radek Mierzejewski, DFDS
  • Katerina Vranovska, Contact Centre Director, Johnson and Johnson
  • Anna Round, Operations Director, Geoban
  • Dr. Robert Marciniak
  • Malgosia Lazar, Head of GBS Governance and Compliance, IAG
  • Agoston Papp, Head of Business Service Centre, CRH
  • Tamas Kovacs, Site Lead for Shared Services, Nokia
  • Radoslaw Kucharczyk, Global Programme Director at Mars
  • Radka Bellissimo, Newall Brands
  • Rohit Dhir, Zoetis
  • James Nelson, Finance Director SSC, ComputerCentre
  • Angus Kidd, H Head of Compliance & Regulatory Affairs Effectiveness and Business Delivery Centers, Credit Suisse
  • Siran Ranasinghe, CFO – Centre of Excellence, Aon Hewitt
  • Herve Hachet, SSC Director, AmerSport
  • Francisco Farras, Managing Director of Budapest SSC, Avis Budget Group
  • Catalina Magui ,  Head of HR Shared Service Center at Societe Generale European Business Services
  • Csaba Szende HR Leader – EMEA Business Service Centre at Eaton
  • Adam Kiwalski, Head of Business Services at Siem ans
  • Ionel Popescu, Managing Director Shared Services, Rompetrol
  • Tommy Fagerland, Managing Director Skandia Operation Centre, Skandia