Outsourcing Journal Editors

The concept of creating more independence from one business location and increasing flexibility for business operations via hiring external domain experts or locating own business support centers outside its organization’s …

Interview with Dr. Josefine Dutschmann, the Senior Manager responsible for BPO/Shared Service Centers at Germany Trade and Invest, the foreign trade and economic development agency in Germany. The country is …

Growing watermelons A common problem when outsourcing is doing the opposite of delegating responsibilities and tamping down in an attempt to control actions everywhere – even when taking place outside …