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Indicative for many IT and business process service companies in the CEE region we want to share the success story of Accedia, an ICT service company based in Bulgaria with an international recognition.

Accedia has been one of the fastest growing companies in Bulgaria since its establishment 5 years ago and recently made it to the prominent Deloitte’s Technology Fast 50 ranking. Being one of the technology providers with record-breaking growth rates – 495 % over four years, is a clear evidence for being on the right track to becoming a truly global company. The region’s outstanding reputation for quality outsourcing however is not the single advantage the company leadership counts on.

For the past two years the company has achieved a staggering twofold increase in team size, reaching over 120 people to date. Success is based on ongoing and transparent communication, in combination with sustainable professional and personal development. A remarkably successful initiative which encourages that is Accedia Innovation Development Center, now in its second season. IDC supports the realization of project ideas, generated and owned by the team members, into viable software products. This approach not only boosts the technology expertise with cutting-edge cloud, IoT and machine learning tools. Inciting people to run independent projects and team up is also a way to develop their entrepreneurial and critical thinking skills, much appreciated by clients from different industry backgrounds.

Such talent development opportunities and strong links to the company culture result in more than 90% of the employees granting highest possible satisfaction mark according to the benchmark survey run by ComputerWorld & JobTiger. It is the base for the annual Top ICT Employer award which was deserved by Accedia for a second time, together with the winner’s mark in the Software Development category. The regular advancements with regards to employee engagement also brought the extraordinary Silver Employer of the Year award in the Stevie Awards for Great Employers. This international stamp rewarded Accedia amongst computer software SMEs from USA and Canada, with a great many positive remarks on being the only Bulgarian company among the best in the competition.

Continuously setting the transparent, collaborative and value maximizing approach as a best practice has resulted in Accedia being named the Outsourcing SME of the Year 2017 by the Global Sourcing Association. This recognition supports the dedication to excel in technology, outsourcing expertise and market specifics when working with clients from different geographies. As part of this strategy, Accedia partners with organizations like the Outsourcing Verband to carry out awareness events and networking initiatives on key areas of the successful outsourcing relationship.


If you’d like to get in touch with Accedia, you can use one of the following options:

T:+359 (2) 444 20 03
E: office@accedia.com


Accedia is also recommended for co-operation by the independent “Deutscher Outsourcing Verband e.V.” (German outsourcing Association). For quick evaluation visit the profile here: https://www.outsourcing-verband.org/accedia_2017/