The Information Technology and Software Development sector serves as the engines of the country’s manufacturing and services sectors. This sector plays a significant role in improving the business environment, increasing …
Outsourcing Journal Editors
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BusinessMarket studiesMarkets and locationsWorld
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Rwanda offers a remarkable investment climate. According to the World Bank it is the second easiest place to do business in Africa (after Mauritius) and 38th globally, placing it before …
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As businesses transition to the next phase of work, whether it be an extension of remote work due to the Delta variant or returning to the physical office space, it’s …
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EuropeMarkets and locations
Review of Polish Office Space for Tech and Business Process Centers released (2nd edition)
The 61 pages report (EN+PL) – focusing on office space for the IT-/BPO/SSC sector contains information on 43 buildings, 10 flex/coworking offices and 22 showrooms, located in 9 cities.
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The journey to diversify KPMG Jamaica’s operations started in 2013 and began with us initially seeking to engage KPMG India to support a ‘sunset/sunrise’ outsourcing solution for larger English-speaking firms …
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BusinessStrategy and management
New Work beyond WFH Model in a Multinational Environment – Interview
Beyond work from home model in BPO – It has allowed the evolution of outsourcing into “orchestration” that has been extended into a set of delivery principles to allow CX …
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Africa and Middle EastBusinessIT businessMarkets and locations
Business Model Software Development in Africa – It’s Reality
The rising eco-system in the ICT sector pushed and accompanied by the government, Rwanda showcased what most of us Europeans don’t have on the radar: A tech ecosystem on the …
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