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    Business Process Outsourcing and Business Process Management In-depth information about BPO as HR, finance & accounting, procurement, document management, call center and customer service, legal process outsourcing services and more. Stay informed about latest trends and market movements.  

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    How Outsourcing Bridges Emerging Technology Transformation

    BPO
    ... for Retail and Hospitality Companies. By Michael D. Mills, SVP, Call Center Solutions, CGS Consumers today crave a seamless and interactive experience across all touchpoints, whether shopping at a retail location or checking in at a hotel. This real-time demand...
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    LATEST ARTICLES

    Companies

    German Car Manufacturer Opel to Move Developer Teams to Morocco

    Employees of the car manufacturer Opel report that the newly formed Italian-American Car manufacturing group Stellantis N.V., which also owns Fiat Chrysler Automobiles and the French PSA Group has confronted employees in Rüsselsheim (German HQ of Opel) with the plans to move developer jobs to Morocco.

    H.E. Ambassador Phumelele Stone Sizani at South Africa Day 2021 (Online)

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    2021/22 Philippines IT & BPO Industry Performance and Outlook

    China & ROW

    Accelerating Digital Growth in Rwanda

    China & ROW

    Pandemic-Panic Tech Strategies – Getting Out of the Wheel

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