Outsourcing Journal Editors

Emerging economies play an important role in tackling the severe lack of talent in digital ICT and business process services. After the rapid rise of the ICT industries in the …

The following is part of the analysis of Georgia’s ICT and BSS sector, published in the 2020 Outsourcing Destination Guide Georgia, by German Outsourcing Association. The Guide is available for …

Introduction In recent decades, Business Process Outsourcing (BPO) has become a standard instrument in the strategic management toolbox. The continued growth of the global BPO industry, which is expected to …

Shane Harnahan – CEE Associate Director at Cpl CEE was a guest to Wiktor Doktor’s podcast and has shared his thoughts concerning recruitment challenges and salaries in the region of …

The recent growth of Georgia’s Business Services sector has been evident. Georgia is fast becoming an attractive destination for contact centre services and non-voice business processes. Several international global businesses …

LONDON, 8th December 2020; TTEC welcomes Alistair Niederer as senior vice president, head of Europe, Middle East & African (EMEA) region. With significant projected growth, TTEC is investing heavily in …

The Embassy of Latvia, and the Latvian Agency of regional development together with Kharkiv IT Cluster held a joint event to strengthen collaboration between the ICT sectors of Latvia and …

Für Management- und Sourcingberater, Vendormanager, Leitende IT- und Backoffice-Funktionen, Management von Gechäftsprozess- und IT-Dienstleistern sowie Vertreter von öffentlicher Verwaltung, Regierungsorganisation und Verbänden. UPDATE: Am 22.10 findet von 13:00 bis 15:00 …