January 2025 – Comprehensive ICT location guide for Albania released –  We present with the Outsourcing Destination Guide Albania the conditions, capabilities and actors of the Albanian ICT sector. Furthermore, we showcase unique solutions by Albanian industry experts in the form of case studies, project reports and have talked to local industry leaders about their operations and perspective. As a result, we help decision-makers better understand the local conditions and opportunities for both: working with IT- and business process service providers in Albania or investing in their own delivery center operations.

This publication is an independent information guide published by Deutscher Outsourcing Verband e.V. (German Outsourcing Association), commissioned by Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ).

The ICT sector analysis covers the following topics: 

• Location history and international relations
• Demographics, Language, and Religion
• Albania Economic Outlook
• Albania ICT & BPO Sector
• Digital Strategy in Albania
• Infrastructure for ICT and Office space
• Education
• Labour Market and ICT Workforce Overview for Albania
• Conclusion

Further the guide contains articles from local ICT business leaders that show case the experiences and skills of Albanian ICT companies.