The general media is filled with examples of outsourcing deals gone wrong. Information Week reported that CIO’s took back 20 percent of off-shored IT work in 2006. Yahoo News quoted Marc Lazzari, head of Unisys operations Europe, stating that he knew of up to 10 deals worth between $890 million and $1.9 billion that were already back on the market despite having been signed less than two years earlier.

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vosigKate Vitasek | Faculty, Center for Executive Education