outsourcingandmore october front

 

> Download the latest issue here (English, free)

 

“The major theme of the newest issue is Call and Contact Center – the oldest form of organized outsourcing in Poland. The materials prepared by the industry’s specialists include among the others: Katarzyna Swatowska’a text on the history of the Call and Contact Center market in Poland; Maciej Buś reports on the estimated scale of the industry, Maciej Grygielski focused on the role of the social media in the customer service, while the representatives of Kontel and Jabra share their advice as to what one should consider when choosing headsets. Thanks to our cooperation with Outsourcing-Verband we also give some information on the German CC market.”

Dymitr Doktór, Chief Editor Outsourcing&More

 

About Outsourcing&More: Outsourcing&More is free of charge, Polish – English magazine issued bimonthly and focused on outsourcing industry.The main goal of the magazine is education and information – professional advisory, publication of the interesting articles describing outsourcing industry and promotion of the main outsourcing events. The magazine has influential role and presents the newest best practices and points to the most actual subjects related to outsourcing market in Poland. > www.outsourcingandmore.eu 

 

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