Poland accounts for almost one-fourth of the global services market in CEE and is witnessing double-digit growth. In recent months, we moved Poland into the category of “mature locations” in the Everest Group’s Market Vista Location Heatmap. Poland’s move puts it in an elite group of five countries that are “mature locations” – the others being India, the Philippines, China, and Brazil. 

The Everest research provides an overview of the global services market in Poland and also covers the country’s distinctive strengths in global services – availability of multi-lingual skills, time zone proximity, cultural affinity to Western Europe, macroeconomic and regulatory environment, and cost savings with respect to Western Europe.  The document also summarizes Poland’s role in the global sourcing portfolio of leading adopters and indicates key takeaways and implications for buyers and service providers. The full report is complimentary for Market Vista subscribers and is also available for purchase. Market Vista subscribers: to access the full 9-page report, please login and click the download button in the upper right-hand corner of the page. More information and report