Europa Journal front 25rotate 640

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Inhalt / Content

4 – Outsourcing – Division of labour gives competitive edge
Dr. Thomas Meyer, Florian Schüler, Deutsche Bank Research, Germany

10 – Restrukturierung und Sourcing Governance
Branimir Brodnik, microfin Unternehmensberatung, Germany

16 – Corporate and competition law – legal and contracting aspects of outsourcing in Romania
BPV Grigorescu Stefanica, Romania

20 – Ein Schritt näher an morgen. Vom Outsourcing zur Innovation
Mihaela Rosca, Remus Pereni, Yonder, Rumänien

25 – Assembling the Jigsaw – Service Integration and Management in a Multisourced IT-Operating Model
Hannah Patterson, Information Services Group (ISG), United Kingdom

29 – Germany – Lucrative sourcing market and top location for shared services and BPO delivery
Josefine Dutschmann, Germany Trade & Invest (GTAI), Germany

34 – Stop Shouting
Christopher Butler, USA

40 – Bulgaria – Destination for IT-Services in Europe
Ivaylo Slavov, BulPros, Bulgaria

45 – Sirma Group – a global outsourcing developer with successful projects on five continents
Sirma, Bulgaria

48 – Sourcing: Der Mittelstand und die Cloud – Hybridmodellen gehört die Zukunft
Dr. Heiner Diefenbach, TDS AG, Germany

54 – Poland – an experienced provider of services for business
Anna Zawadzka, OEX Group, Poland

58 – Business- und Knowledge Process Outsourcing in Polen
CERI International, Poland

62 – Incorporating Structural Quality Metrics into Outsourcing SLAs
Jay Sappidi, CAST Research Labs, France, Germany

68 – BPM enabled BPO: foundations for long term success
Pietro Casella, Safira, Portugal

70 – Die Kluft zwischen Geschäftsprozessen und Strategie
Dr. Clemente Minonne, Zürcher Hochschule für Angewandte Wissenschaften, Schweiz

74 – Does project development proficiency matter for technology start-up efficiency?
Mike Grebennikov, Migrate2mobile, Belarus & Fabian Oliva, Fiverun Inc., USA

77 – Belarus’ Potential of becoming Europe’s Silicon Valley by 2015
A market review by Viktor Bogdanov, Ciklum, Ukraine

82 – Das Ausschreibungs- und Auswahlverfahren Sabrina Hahn, matrix technology AG, Germany

86 – Organizations Corporate profiles and contacts


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