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The Market for Outsourcing Services Insights, reports, analysis and studies on global markets for BPO, ITO and Shared services. Here you'll find in-depth information for your business as well as companies news and announcements. (EN & DE)      

BulPros_Ivaylo_Slavov_300BulPros a leading IT and BPO consulting provider in Bulgaria took part in the conference „Outsourcing in Bulgaria 2011: What is no obvious” which gathered leaders in the field on 20th April 2011 to present the trends in the sector, opportunities for development in the country and benefits for the business from process outsourcing in various spheres of activity. The conference also emphasized on the benefits and risks, costs and best practices that are important to potential clients and management of the companies.

Infosys2Infosys, Indiens zweitgrößter IT- und Outsourcing-Spezialist will in Japan nach geeigneten Übernahmekandidaten Ausschau halten. Entsprechend äußerte sich Infosys-Chef S. Gopalakrishnan in einem Interview gegenüber Reuters. Infosys sei in Japan zwar seit mehr als zehn Jahren präsent, man habe bislang aber keine bedeutenden Fortschritte gemacht, wird der Infosys-Chef zitiert.

bayer_bbs_smallLeverkusen, May 2011 – Bayer Business Services intends to outsource parts of its IT infrastructure services to Siemens IT Solutions and Services GmbH. This is the outcome of a request for proposals (RFP) issued by Bayer Business Services last October in order to review the competitiveness of certain parts of its IT Operations business unit in Germany. The Executive Board of Bayer Business Services announced the decision to the company’s employees at a town hall meeting held today.The RFP showed that some of the services reviewed can no longer be provided by Bayer Business Services itself on an optimum cost basis in the long term.

By Stephan Fricke, CEO, Head of Advisory Board Deutscher Outsourcing Verband e.V. (German Outsourcing Association) - Are you preparing for 2016? Then have a look on our predictions and suggestions for the German Market for ITO and BPO Services...

TDS_TobiasWagner_CFO_CIONeckarsulm, 20. Oktober 2010. Der Neckarsulmer IT- und HR-Dienstleister TDS AG hat einen neuen Finanzchef und IT-Leiter: Tobias Wagner (38) ist mit sofortiger Wirkung neuer Chief Financial Officer (CFO) und Chief Information Officer (CIO) der TDS AG sowie Mitglied des Managementteams. Er ist bereits seit 1. Oktober 2007 als Leiter des Controllings bei der TDS.

Zuvor hatte er rund 10 Jahre verschiedene führende Positionen im Controlling bei CSC inne. In seiner neuen Position steht Herr Wagner neben dem Finanzbereich und der IT auch den Zentralbereichen Einkauf, Qualitätsmanagement, Facility Management sowie Investor Relations vor.

callpoint3Sofia, autumn 2011. With an investment to the amount of €3.0 million the European Bank for Reconstruction and Development (EBRD) acquired a minority stake in Bulgarian outsourcing Company CallPoint New Europe.

The capital will be utilised for expanding the operational capacities of the Company and increasing its competitiveness in the BPO field in Eastern Europe via investments in technology, human resource and sustainable development of the business. Although being young (recently CallPoint celebrated its 7th anniversary since the opening of the first site in Sofia), the Company target is to reach a scale of 2 000 seats and 4 000 employees (FTE’s) across the region by 2013. In line with the strategy for sustainable business development, the implementation of ISO 14001:2004 certification has been scheduled.

SharepointNeckarsulm, 16. Dezember 2010. Die TDS AG, IT-Komplettdienstleister und SAP-Systemhaus für mittelständische und große Unternehmen, und AvePoint, weltweit größter Anbieter für Softwarelösungen im Bereich Infrastrukturmanagement für Microsoft SharePoint, bieten ab sofort gemeinsame Lösungen rund um SharePoint an.

t-systems2Hamburg (ots) - Schwerwiegende Ausfälle bei Millionen-Projekt der Telekom-Tochter / Großkunde Linde "zwischenzeitlich nicht zufrieden"

Die Telekom-Tochter T-Systems hat Ärger mit dem Großkunden Linde. Wie das Wirtschaftsmagazin 'Capital' (Ausgabe 2/2011, EVT 20. Januar) berichtet, sind bei dem Outsourcing-Prestige-Projekt für den Gase-Konzern erhebliche Pannen aufgetreten.

adpDie amerikanische Automatic Data Processing (ADP) hat seine Jahresdividende um sechs Prozent auf 1,44 Dollar je Aktie angehoben. Damit schüttet der Outsourcing-Provider 0,36 Dollar je Aktie pro Quartal an seine Aktionäre aus - bislang betrug die Quartalsdividende 34 Cent je Aktie.

cloud11Rapid development of cloud technologies and substantial growth of cloud computing popularity encouraged Artezio top-management to set up a special division dedicated to the development of innovative cloud based solutions and products.