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The Market for Outsourcing Services Insights, reports, analysis and studies on global markets for BPO, ITO and Shared services. Here you'll find in-depth information for your business as well as companies news and announcements. (EN & DE)      

The German Federal Ministry for Economic Cooperation and Development (BMZ) invites you to attend the virtual conference “Tunisia – The hidden champion of Africa’s digital economy” April 22, 2021 | 2 p.m. - 6 p.m. The conference is organised by BMZ’s Special...
LONDON, 8th December 2020; TTEC welcomes Alistair Niederer as senior vice president, head of Europe, Middle East & African (EMEA) region. With significant projected growth, TTEC is investing heavily in EMEA to capitalise on the momentum it has demonstrated...
Interview with Stephan Fricke, CEO of German Outsourcing Association and German process Automation association on the effects of the Covid-19 pandemic on digitization and automation in Germany.   To what extent has Covid been accelerating business process automation in Germany? How...
First: why is this something to write about? Because this is about education. And education is unfortunately something that almost every country is neglecting to an extend that "dramatic", "disastrous", "irresponsible" and the like adjectives describe the situation pretty...
By Dr Damian Kedziora, Doctor of Industrial Engineering and Management graduated from Lappeenranta University of Technology, Postdoctoral Researcher at Hanken School of Economics and Solution Consultant at NORIAN Intelligent Automation. Robotic process automation (RPA) has lately gained the status of...
By Magued Mahmoud, Vice President & General Manager, Dell Technologies Center of Excellence in Egypt New technologies will transform businesses in ways we have never seen. The way software can be built and deployed is rapidly becoming an integral and...
München, 8. Oktober 2019 – Auch im kommenden Jahr halten die Arbeitnehmer auf dem Arbeitsmarkt die Zügel in der Hand: der Fachkräftemangel und der dadurch entstehende Konkurrenzkampf um qualifizierte Mitarbeiter, lässt die Gehälter im IT-Bereich 2020 erneut um durchschnittlich...
Diese und weitere Fragen zum aktuellen Stand der Verfügbarkeit von Fachkräften in Deutschland stellt der neue MITTELSTANDS-REPORT von Stepstone. Kleiner Einblick: 48% ... der Führungskräfte sagen: Der Mangel an qualifizierten Fachkräften ist der Hauptgrund für die schlechte Geschäftslage des Unternehmens. Also, ob unsere...
Following our annual conference, we pay close attention to our guest and workshop facilitator Sascha Kronberg from IGNITE MY SALES. In his presentation, he shared his expertise in B2B sales in Germany. We are proud to have helped to...
Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe...