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Management

Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

With the pending shortfall and inevitable fact that more and more companies will need to outsource their IT and Finance functions, it’s important to investigate what is really driving change in digital transformation. Due to the offshore model no longer...
Robert Half, a well-known HR-Services specialist with 400+ offices worldwide has analysed the salaries in Germany as well as raises, demand in competencies, recruitment strategies and more in its latest Salary Overview for Germany. The report covers labour market trends...
By Boris Kontsevoi, Ruediger Dorawa and Diana Kontsevaia, Intetics, for the Outsourcing Journal - Building distributed teams is often a necessity in today’s fast, globalized economy. When a company faces talent shortage, tough deadlines for product release, and requires...
Das Management globaler und hybrider Sourcing-Umgebungen wird für viele Unternehmen ein zunehmend anspruchsvolles Unterfangen und birgt unterschiedliche Risiken. ... die Transparenz der Leistungserbringung droht zunehmend verloren zu gehen Der Sourcing-Markt verändert sich rapide. Neue Herausforderungen stellen sich durch die Vielzahl neuer...
Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe...
Bots and People unterstützen Unternehmen und Verantwortliche mit Informationen und Weiterbildungsangeboten rund um das Thema Process Automation. Wir unterstützen dies und empfehlen das Webinar am 17.09.2020 um 18:00 Uhr zum Thema Process Mining, RPA & Co. Bots and People schreiben...
Der Cateringspezialist L & D GmbH zählt zu den Vorreitern seiner Branche in puncto Digitalisierung: Das Familienunternehmen hat sich in den vergangenen Jahren umfassend digital transformiert, eine moderne IT-Infrastruktur aufgebaut, Prozesse automatisiert und mit der Analyse von Big-Data begonnen....
We have interviewed Iain Banks, Regional Vice President, International Markets at TTEC in EMEA on the company's changes in their operations and delivery model, caused by the Covid-19 pandemic. Founded in 1982, TTEC is a global customer experience specialist...
By Ralph Schonenbach, former CEO at Trestle Group, founder and CEO at Envoy AG, Switzerland. Organizations have been outsourcing for several decades covering a wide spectrum of roles and functions.  With all of the years of experience gained by companies...
Bleiben Sie sicher! Nearshoring in Deutschland - Wie man die schlimmsten Fallen in Softwareentwicklungsverträgen (SDCs) vermeidet. Die Firma J-labs, ein auch in Deutschland tätiges Softwareentwicklungsunternehmen aus Polen, läd Sie am 6. Oktober, 2020 um 10:00 Uhr zu einem 45-minütigen Webinar...