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Management

Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

Die zunehmende Digitalisierung zwingt Unternehmen, sich auf kontinuierliche Veränderungen auszurichten. Als besonders ausschlaggebend für erfolgreiche Transformations-Projekte gilt dabei die Führungskraft. Sie muss den Wandel gestalten und durchführen. Wie die aktuelle Studie „Superkräfte oder Superteam – Wie Führungskräfte ihre Welt wirklich...
This paper presents the findings of a case study on software project management for implementation of the charting and stock screening tools for marketsmith.com website. This study is aimed at highlighting the strengths of the project management approach exercised...
Als komplett anbieterunabhängige Branchenverbände laden der Deutsche Outsourcing Verband e.V. und der Deutsche Prozess Automation Verband e.V. zu einer gemeinsamen Jahresveranstaltung – das Outsourcing & Shared Services Germany Forum + RPA & Smart Automation Germany Forum am...
By Ralph Schonenbach, former CEO at Trestle Group, founder and CEO at Envoy AG, Switzerland. Organizations have been outsourcing for several decades covering a wide spectrum of roles and functions.  With all of the years of experience gained by companies...
Our long time partner association in Poland, the Pro Progressio Foundation is organising the so called BSS tour, a series of events in different cities and centres of the Polish Outsourcing and Shared Services industry. One of their last events...
Robert Half, a well-known HR-Services specialist with 400+ offices worldwide has analysed the salaries in Germany as well as raises, demand in competencies, recruitment strategies and more in its latest Salary Overview for Germany. The report covers labour market trends...
Something all countries are aiming for but only very few seem to be consequent with is education, specifically education in technology. Armenia, a small republic with a population of just under 3 million people has proven its determination and...
By Igor Mendzebrovski, EVP Outsourcing at Itera, Norway, Ukraine - Every forward-looking company reaches a point at which it must make fundamental changes to continue growing. This point often comes when development demands exceed the capabilities of current resources. Companies can...
In our first guide to digital transformation published on Information Age we answered some of the most pressing questions ahead of CTO's in finance. Transformation initiatives do seem like the gateway to achieving business goals, but it does imply much...
Jörg Bujotzek is consultant for IT Vendor Management in Germany and has given a key note on our ICT@Munich events about how to integrate external IT partners successfully. We took the chance to have a conversation about...