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We have interviewed Mr. Thorsten Rüß from ZELOS Management Consultants on his experiences in working with German Buyers, Critical Consulting Areas, Sourcing Destinations, Decision Drivers, and on the question of Big vs. Smaller Service Partners. Mr. Rüß as partner with...
5 Schritte zu einer verbesserten Beziehung zum Outsourcingpartner – trotz vertraglich ungeregelter Beziehungsbedingungen - von Prof. Dr. Markus H. Dahm und Carolin Joseph, IBM Deutschland, Global Business Services. Der Beginn einer Geschäftsbeziehung – Fluch oder Segen? Ob eine Partnerschaft zwischen unterschiedlichen Unternehmen letztlich die...
We talked with Mr. Dr. Dietz, from aproxito and former Siemens Manager about Market Development in Germany, IT Purchasing, Sourcing Strategies, Readiness of Internal Organization, Risk Evaluation, and Marketing for Service Providers. Dr. Dietz, you know the perspective of all...
Outsourcing Journal interviewed Mr. Albrecht, IT and Sourcing Consulting Expert, Germany on Project Management, Provider Selection, Decision Hurdles and Business Relationships Mr. Albrecht, during your roles in leading consulting companies, like e&Co AG, Gartner and now your own company OrgSource...
We had the chance to meet with Marco Stefanini, founder and chairman of Stefanini and with Mr. Ernst Vögtle, VP Sales Management EMEA and talk about their views on the global IT service industry and the expansion to the...
By Ralph Schonenbach, former CEO at Trestle Group, founder and CEO at Envoy AG, Switzerland. Organizations have been outsourcing for several decades covering a wide spectrum of roles and functions.  With all of the years of experience gained by companies...
Prof. Willcocks, you have recently published a paper that takes an analysis of the effects and involvement of IT departments in robotic process automation implementations in organizations. Could you please give us a short introduction and why you were looking...
We have seen significant development in communication and marketing quality as well as in the output from services provider side in the last two years. Today we have invited Boriana Dimitrova, Content Marketing Manager at TELUS International Europe, to talk about...
Myth #1: The main reason why companies decide to outsource is cost-reduction Fact: The main reason behind outsourcing is the company’s growth, in terms of capability and geographic reach, as well as value provided to customers – these are the...
By Frank Sundermann, Managing Director Durch Denken Vorne Consult GmbH and Andreas Fries, Professor for Supply Chain Management at the Rheinische Fachhochschule (University of Applied Sciences) in Cologne, Germany. During the 90’s the Chicago Bulls were unbeatable. The core of the success...