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Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

Robert Half, a well-known HR-Services specialist with 400+ offices worldwide has analysed the salaries in Germany as well as raises, demand in competencies, recruitment strategies and more in its latest Salary Overview for Germany. The report covers labour market trends...
Technologies, Market, Destinations & Sourcing Practice - not only for Germany. This is the title of the new Outsourcing Journal Special Edition. In this issue of the Outsourcing Journal Special Editions we take a look at the effects and cases...
Shane Harnahan - CEE Associate Director at Cpl CEE was a guest to Wiktor Doktor's podcast and has shared his thoughts concerning recruitment challenges and salaries in the region of Central and Eastern Europe. Cpl, Irish HR Agency, at the...
Prof. Willcocks, you have recently published a paper that takes an analysis of the effects and involvement of IT departments in robotic process automation implementations in organizations. Could you please give us a short introduction and why you were looking...
Von Clemens Gunne, microfin Unternehmensberatung - Nach dem Spiel ist vor dem Spiel: Wenn Ausschreibung und Due Diligence geschafft und der  geeignete Outsourcing-Partner gefunden ist, ist Durchatmen trotzdem Fehlanzeige: Die ersten Termine für den Übergang stehen an. Jeder, der schon...
We have had the chance to interview Ms. Kemp from RWE IT GmbH in Germany during the ITO&BPO Germany Forum in Berlin on transformation, internal requirements and sourcing strategies. Visit us in April 2018 on the annual ITO&BPO Germany Forum....
Von Markus H. Dahm, Abteilungsleiter bei IBM Deutschland, Global Business Services und Honorarprofessor an der FOM Hochschule für Ökonomie & Management in Essen/Hamburg. Ein systematisches Beziehungsmanagement verfolgt das Ziel eine Geschäftsbeziehung erfolgreich und effizient zu gestalten. Dabei ist die Relationship...
Bots and People unterstützen Unternehmen und Verantwortliche mit Informationen und Weiterbildungsangeboten rund um das Thema Process Automation. Wir unterstützen dies und empfehlen das Webinar am 17.09.2020 um 18:00 Uhr zum Thema Process Mining, RPA & Co. Bots and People schreiben...
With the pending shortfall and inevitable fact that more and more companies will need to outsource their IT and Finance functions, it’s important to investigate what is really driving change in digital transformation. Due to the offshore model no longer...
By Boris Kontsevoi, Ruediger Dorawa and Diana Kontsevaia, Intetics, for the Outsourcing Journal - Building distributed teams is often a necessity in today’s fast, globalized economy. When a company faces talent shortage, tough deadlines for product release, and requires...