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Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

The German "Spiegel" reports today about a recent study of the "Institut der deutschen Wirtschaft (IW)" that in April 314.000 jobs in MINT (mathematics, informatics, natural since and technics) could not been filled in Germany. This is a dramatic...
Tech isn’t just about programming. Many women think that software engineering is the only entry ticket into this booming industry, but there’s so much more. Marketing, design, management, finance — all have their place in tech. While the number of...
Interview with Stephan Fricke, CEO of German Outsourcing Association and German process Automation association on the effects of the Covid-19 pandemic on digitization and automation in Germany.   To what extent has Covid been accelerating business process automation in Germany? How...
Tatsächlich ist das Finden und die Auswahl eines passenden IT- oder Geschäftsprozessdienstleisters, eines der am häufigsten genannten Probleme von Verantwortlichen in deutschen Unternehmen. Generell herrscht immer noch Intransparenz auf Seiten der Anbieter – auch im Bereich Logistik. Auf dem...
By Igor Mendzebrovski, EVP Outsourcing at Itera, Norway, Ukraine - Every forward-looking company reaches a point at which it must make fundamental changes to continue growing. This point often comes when development demands exceed the capabilities of current resources. Companies can...
Fintech is one of the most interesting topics, also for Germany. Old and dusted banking services and innovation fatigue in the banking sector, plus the news about new services in the or innitiated by people from the nordic states...
Diese und weitere Fragen zum aktuellen Stand der Verfügbarkeit von Fachkräften in Deutschland stellt der neue MITTELSTANDS-REPORT von Stepstone. Kleiner Einblick: 48% ... der Führungskräfte sagen: Der Mangel an qualifizierten Fachkräften ist der Hauptgrund für die schlechte Geschäftslage des Unternehmens. Also, ob unsere...
Bots and People unterstützen Unternehmen und Verantwortliche mit Informationen und Weiterbildungsangeboten rund um das Thema Process Automation. Wir unterstützen dies und empfehlen das Webinar am 17.09.2020 um 18:00 Uhr zum Thema Process Mining, RPA & Co. Bots and People schreiben...
Interview with Dr. Josefine Dutschmann, the Senior Manager responsible for BPO/Shared Service Centers at Germany Trade and Invest, the foreign trade and economic development agency in Germany. The country is targeted by many service provider companies that see a...
We had the chance to meet with Marco Stefanini, founder and chairman of Stefanini and with Mr. Ernst Vögtle, VP Sales Management EMEA and talk about their views on the global IT service industry and the expansion to the...