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Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

Unternehmensberatung microfin zeigt, wie Unternehmen richtig auslagern oder Cloud-Services nutzen Bad Homburg, 06. April 2016 – Wenn Outsourcing-Projekte scheitern, liegt der Fehler meist lange zurück. Mangelhafte Vorbereitung oder fehlende Strategie untergraben den Erfolg von Anfang an. Wie ein Unternehmen ein...
Myth #1: The main reason why companies decide to outsource is cost-reduction Fact: The main reason behind outsourcing is the company’s growth, in terms of capability and geographic reach, as well as value provided to customers – these are the...
Fintech is one of the most interesting topics, also for Germany. Old and dusted banking services and innovation fatigue in the banking sector, plus the news about new services in the or innitiated by people from the nordic states...
Robert Half, a well-known HR-Services specialist with 400+ offices worldwide has analysed the salaries in Germany as well as raises, demand in competencies, recruitment strategies and more in its latest Salary Overview for Germany. The report covers labour market trends...
With the pending shortfall and inevitable fact that more and more companies will need to outsource their IT and Finance functions, it’s important to investigate what is really driving change in digital transformation. Due to the offshore model no longer...
Von Markus H. Dahm, Abteilungsleiter bei IBM Deutschland, Global Business Services und Honorarprofessor an der FOM Hochschule für Ökonomie & Management in Essen/Hamburg. Ein systematisches Beziehungsmanagement verfolgt das Ziel eine Geschäftsbeziehung erfolgreich und effizient zu gestalten. Dabei ist die Relationship...
... your 10 topics to take care of when comparing offers from IT service providers. Let’s say you have an upcoming IT project and lack enough resources or knowledge in-house to do it on your own. You decide to give...
The 61 pages report (EN+PL) - focusing on office space for the IT-/BPO/SSC sector contains information on 43 buildings, 10 flex/coworking offices and 22 showrooms, located in 9 cities.
Growing watermelons A common problem when outsourcing is doing the opposite of delegating responsibilities and tamping down in an attempt to control actions everywhere – even when taking place outside the organization. Those service...
Availability and demand of German speaking talent in the BSS sector (Outsourcing and Shared Services) in Central and Eastern Europe, analysed by Workwide Group, a Swedish digital relocation and recruitment specialist company in co-operation with German Outsourcing Association. Native language...