IBM is proud to be an involved and contributing part of the Egyptian economy since its establishment in 1954. From Watson apps to full scale solutions, IBM cognitive and cloud solutions provide innovation by bringing new approaches to clients,...
MYTOYS GROUP is Europe’s leading online retailer for family shopping. They have a yearly revenue of about € 550m, and focus on German-speaking markets as well as Russia.
MYTOYS GROUP uses a selective sourcing strategy for their IT. Basic infrastructure...
Technology shapes the way we educate, communicate, conduct business and advance science, all while maintaining significant influence on the global economy. But the way we engage with technology is changing.
According to Gartner, IDC and McKinsey, in 2014, companies spent...
The business world is in a state of perpetual change. Spiraling amounts of data, new technologies, fluctuating market requirements, and the restructuring of existing value chains have a strong and significant impact. Unconventional, innovative market players are poised to...
By Guilherme Pereira, Head of International Business Development of HCCM-Outsourcing Investment Group. - It is a fact that no matter the type of activity or services we may be talking about, Technology is evolving dramatically and factually playing the role...
... for Retail and Hospitality Companies. By Michael D. Mills, SVP, Call Center Solutions, CGS
Consumers today crave a seamless and interactive experience across all touchpoints, whether shopping at a retail location or checking in at a hotel. This real-time demand...
Mr. Anderson as Managing Director of Trestle Group in Switzerland you have had the chance to work on some complex IT and business process outsourcing projects involving transformations of organizations and nearshore and offshore sourcing models.
With your experiences in...
Our partner publication the Outsourcing&More Magazin from Poland interviewed Krzysztof Stanczykiewicz, Business Unit Manager w HRK S.A.
Poland continues to strengthen itself as one of the most frequently chosen location for shared services centers dedicated to business. Processes supported in our...
By Richard Jeffery, co-founder of AOMi, UK - In recent years, more and more businesses have turned to partner organisations to provide cost-effective ways to manage key processes such as customer service, technical support, IT services and even sales, marketing...
By Gary Schwartz, CEO at Impact Mobile Inc. USA - Until 2015, Business Process Outsourcing (BPO) was based on a simple math formula: outsourcing non-core services (including customer call centres) to more cost-efficient partners and markets to reduce spend. When...
