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By Michael Mills, SVP, Global Sales and Solutions, CGS - Executives of businesses big and small are faced with many unique decisions as they tackle today’s challenging corporate landscape, while reviewing potential opportunities for growth. Should I expand globally? What...
By Dr. Karin Stumpf and Johannes Deltl, Managing Directors of Acrasio, Germany for the Outsourcing Journal Special Editions - In the last years outsourcing has seemed to slow down and dou- ble digit growth rates for providers are not achievable...
The strong growth of the BPO service provision sector in the recent years is a testimony of the model’s superiority over alternatives – most commonly captive Shared Services – to a significant group of businesses. The facilities, staff, process...