Adil, you have a long history in the sector and the region, having been involved in building Majorel's local operation and also in the extension of capacities and locations, spanning over a time of almost 20 years....
MYTOYS GROUP is Europe’s leading online retailer for family shopping. They have a yearly revenue of about € 550m, and focus on German-speaking markets as well as Russia.
MYTOYS GROUP uses a selective sourcing strategy for their IT. Basic infrastructure...
Mr. Anderson as Managing Director of Trestle Group in Switzerland you have had the chance to work on some complex IT and business process outsourcing projects involving transformations of organizations and nearshore and offshore sourcing models.
With your experiences in...
By Randev Dias, Senior Manager Professional Services at OpusCapita Group. The global business environment is in constant shift. As organizations adapt to changes triggered by socioeconomic, geopolitical and environmental factors, the expectations from business process outsourcing are also changing. Enterprises...
Technology shapes the way we educate, communicate, conduct business and advance science, all while maintaining significant influence on the global economy. But the way we engage with technology is changing.
According to Gartner, IDC and McKinsey, in 2014, companies spent...
Designing the right combination of automation and human service. Assist Digital Europe's Head of AI, Marco Palmonari, shared with the Outsourcing and Shared Services Germany Forum in Berlin how automation can provide a high-quality service when it is used...
GERMAN-KOSOVAR ECONOMIC FORUM - July 05 – 07, 2022 in Pristina, Kosovo
The German-Kosovar Business Association (Kosovarisch-Deutsche Wirtschaftsvereinigung - KDWV) is inviting with the support of the German Eastern Business Association (Ost-Ausschuss der Deutschen...
We have interviewed Justin Custer, Founder and CEO of ChatLingual, on the critical role language plays in customer experience (CX). ChatLingual empowers enterprises around the world to communicate with their customers in their native language across any...
This report provides an analysis of the markets for outsourcing of payroll and finance & accounting processes in Germany, partly including Austria and Switzerland too. The report is based on market studies, articles, position papers, opinions, online resources and...
The business world is in a state of perpetual change. Spiraling amounts of data, new technologies, fluctuating market requirements, and the restructuring of existing value chains have a strong and significant impact. Unconventional, innovative market players are poised to...
