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CCC presents the 20th CCC Convention: „Unique Services: How selected measures lead to great customer service“ The CCC Convention takes place for the 20th time - it is the Top Event for experts in the customer care industry and business decision-makers. On Thursday, June 22, 2017,...
Ann-Katrin Kackur, VP GBS Hire to Retire at adidas GBS will be speaking on here experiences on leading HR service organisations at this year's Outsourcing & Shared Services Germany Forum, on June 4th in Berlin. Ms. Kackur will be...
Das ITO&BPO Deutschland Forum ist die einzige internationale Branchenveranstaltung in Deutschland. Das Forum bezieht sich insbesondere auf die Marktbedingungen in Deutschland, wo speziell Onshoring Leistungen bevorzugt werden, und zeigt gleichzeitig Möglichkeiten auf, diese bestehenden Lösungen weiter zu optimieren. Verantwortliche...
On January 24th, the Expo Hall in Lodz will host the two most important and largest events opening the year 2019 in the sector of modern business services: The BSS Forum: Building The Future and Outsourcing Stars Gala. The...
Die Philippinen sind in der weltweiten Offshoring-Outsourcing Industrie die deutliche Nummer 2 hinter Indien. Mit über 1,3 Millionen Beschäftigten und über 22 Mrd. USD Gesamtleistung haben wir es mit einem sehr erwachsenen Markt zu tun, den auch zahlreiche deutsche...
The ISG Digital Business Summit will bring together C-level senior digital business and technology executives to explore how enterprises can, and are, transforming their business. This year’s Summit offers an on-site immersive experience providing fireside chats, and experiential hands...
On October 18th another conference from the BSS Tour Poland events cycle will take place in Poznan. The conference “New challenges for Shared Service Centres” is organized by Pro Progressio, City of Poznan, Adaptive SAG and 4Synchronicity. The event...
It is no secret that the Baltic States represent a “trendy” destination for multinational companies to set-up shared service centers (SSCs). Over the last years, many corporations have invested massively in the region to establish cost-optimized centers dealing with business...
SMEDA (Support to SME Development in Armenia, link), an initiative co-funded by the European Union and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ’s “Private Sector Development in South Caucasus Programme” is bringing a...
One if the key presentations at this years "Outsourcing and Shared Service Germany Forum" is the presentation of Dr. Uwe Dumslaff, Executive Vice President of the Capgemini Group in Germany, about IT Trends in Germany. As one of the responsible...