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By Stephan Fricke, CEO & Head of Advisory Board at German Outsourcing Association and German Process Automation Association Deciding for a location for shared services or to source IT and business process services from is not a trivial undertaking. The...
By Wiktor Doctór, CEO at Pro Progressio Foundation, Poland Poland - a country located in the centre of the CEE region, which has been home to many BPO and SSC companies for 25 years already. It was here, a quarter...
Technologies, Market, Destinations & Sourcing Practice - not only for Germany. This is the title of the new Outsourcing Journal Special Edition. In this issue of the Outsourcing Journal Special Editions we take a look at the effects and cases...
The focus for Business Services is shifting. Increasingly organisations are not just looking to save costs, there is now also a much greater demand to demonstrate value. In addition, the digital era is upon us. Robotics, big data, cloud,...
IBM is proud to be an involved and contributing part of the Egyptian economy since its establishment in 1954. From Watson apps to full scale solutions, IBM cognitive and cloud solutions provide innovation by bringing new approaches to clients,...
We have had the chance to interview Mr. Kassarjian in Armenia and Mr. Mike Eissele SVP for Development at Teamviewer in Germany. For those readers that don’t know TeamViewer here a few facts: TeamViewer is one of the leading remote...
In this issue of the Outsourcing Journal Special Editions we take a look at all the efforts that lead to a successful co-operation with your external IT or business process partners. We have asked board members from buyer side about...
For this issue of The Outsourcing Journal Special Editions we have interviewed leading practitioners and experienced consultants about IT sourcing and the current market conditions in Germany and globally. We share first hand insights into the work of service providers...
This issue of The Outsourcing Journal Special Editions is focusing on outsourcing of IT services. This Special Edition contains articles from experienced consultants, practitioners and researchers about RPA in IT, costs, project lifecycle, co-operations, management, SLA’s, IP, HR, marketing and...
We would like to invite you to take part in the upcoming special edition of the Outsourcing Journal “The ITO Edition”, that will be published in Feb. 2016. On about 80 pages this edition will be focusing on best practices, market...