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Technologies, Market, Destinations & Sourcing Practice - not only for Germany. This is the title of the new Outsourcing Journal Special Edition. In this issue of the Outsourcing Journal Special Editions we take a look at the effects and cases...
We have interviewed Mr. Thorsten Rüß from ZELOS Management Consultants on his experiences in working with German Buyers, Critical Consulting Areas, Sourcing Destinations, Decision Drivers, and on the question of Big vs. Smaller Service Partners. Mr. Rüß as partner with...
Beyond work from home model in BPO - It has allowed the evolution of outsourcing into “orchestration” that has been extended into a set of delivery principles to allow CX as a Service (CXaaS). This draws on the experience that many executives will have had when ...
In our first guide to digital transformation published on Information Age we answered some of the most pressing questions ahead of CTO's in finance. Transformation initiatives do seem like the gateway to achieving business goals, but it does imply much...
Unternehmensberatung microfin zeigt, wie Unternehmen richtig auslagern oder Cloud-Services nutzen Bad Homburg, 06. April 2016 – Wenn Outsourcing-Projekte scheitern, liegt der Fehler meist lange zurück. Mangelhafte Vorbereitung oder fehlende Strategie untergraben den Erfolg von Anfang an. Wie ein Unternehmen ein...
Growing watermelons A common problem when outsourcing is doing the opposite of delegating responsibilities and tamping down in an attempt to control actions everywhere – even when taking place outside the organization. Those service...
We have had the chance to interview Ms. Kemp from RWE IT GmbH in Germany during the ITO&BPO Germany Forum in Berlin on transformation, internal requirements and sourcing strategies. Visit us in April 2018 on the annual ITO&BPO Germany Forum....
As businesses transition to the next phase of work, whether it be an extension of remote work due to the Delta variant or returning to the physical office space, it’s critical that business leaders recognize that technologies that worked during the strictly remote period may no longer be the most efficient. While many businesses’ wallets are still contracted from the lockdowns, investment now can pay dividends later.
Fintech is one of the most interesting topics, also for Germany. Old and dusted banking services and innovation fatigue in the banking sector, plus the news about new services in the or innitiated by people from the nordic states...
By Frank Sundermann, Managing Director Durch Denken Vorne Consult GmbH and Andreas Fries, Professor for Supply Chain Management at the Rheinische Fachhochschule (University of Applied Sciences) in Cologne, Germany. During the 90’s the Chicago Bulls were unbeatable. The core of the success...