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Management topics for ITO, BPO, SSC If you are responsible for corporate strategies, IT, operations, HR, finance and more you will find here in-depth information about strategic, operational and legal (incl. data protection) aspects of the concept of outsourcing. This category contains information, analysis, shared views and opinions focusing on the German, Austrian and European market.    

The IT recruitment agency, NextTechnology Professionals in Poland has prepared a report on the IT job market in Poland. Thanks to the analysis of 112,000 job offers and collecting the data from 852 specialists, it was possible...
If you ask business leaders and HR people today, then one of the key issues the ICT sector is facing is education and skill development. We agree and advocate for education and training programs that help people...
Out of necessity, the ongoing pandemic cultivated the working from home employment model. We talked to talent.com to gain some insights into the changes on remote versus on-site jobs. Read the interview here.
Our partner organization in Poland, Pro Progressio is re-launching its series of information services as FocuOn. After ten years of presence on the market the website - OutsourcingPortal.eu and the Outsourcing&More magazine were replaced in December 2021 with one title - FOCUS ON Business.
Employees of the car manufacturer Opel report that the newly formed Italian-American Car manufacturing group Stellantis N.V., which also owns Fiat Chrysler Automobiles and the French PSA Group has confronted employees in Rüsselsheim (German HQ of Opel) with the plans to move developer jobs to Morocco.
As businesses transition to the next phase of work, whether it be an extension of remote work due to the Delta variant or returning to the physical office space, it’s critical that business leaders recognize that technologies that worked during the strictly remote period may no longer be the most efficient. While many businesses’ wallets are still contracted from the lockdowns, investment now can pay dividends later.
The 61 pages report (EN+PL) - focusing on office space for the IT-/BPO/SSC sector contains information on 43 buildings, 10 flex/coworking offices and 22 showrooms, located in 9 cities.
Beyond work from home model in BPO - It has allowed the evolution of outsourcing into “orchestration” that has been extended into a set of delivery principles to allow CX as a Service (CXaaS). This draws on the experience that many executives will have had when ...
The rising eco-system in the ICT sector pushed and accompanied by the government, Rwanda showcased what most of us Europeans don’t have on the radar: A tech ecosystem on the move ...
Something all countries are aiming for but only very few seem to be consequent with is education, specifically education in technology. Armenia, a small republic with a population of just under 3 million people has proven its determination and...