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The Market for Outsourcing Services Insights, reports, analysis and studies on global markets for BPO, ITO and Shared services. Here you'll find in-depth information for your business as well as companies news and announcements. (EN & DE)      

This article is an abstract of the sector analysis published in the Outsourcing Destination Rwanda which is available for free download. The Republic of Rwanda or the “land of a thousand hills” because of its elevated geographic position, is...
The German Federal Ministry for Economic Cooperation and Development (BMZ) invites you to attend the virtual conference “Tunisia – The hidden champion of Africa’s digital economy” April 22, 2021 | 2 p.m. - 6 p.m. The conference is organised by BMZ’s Special...
LONDON, 8th December 2020; TTEC welcomes Alistair Niederer as senior vice president, head of Europe, Middle East & African (EMEA) region. With significant projected growth, TTEC is investing heavily in EMEA to capitalise on the momentum it has demonstrated...
Interview with Stephan Fricke, CEO of German Outsourcing Association and German process Automation association on the effects of the Covid-19 pandemic on digitization and automation in Germany.   To what extent has Covid been accelerating business process automation in Germany? How...
First: why is this something to write about? Because this is about education. And education is unfortunately something that almost every country is neglecting to an extend that "dramatic", "disastrous", "irresponsible" and the like adjectives describe the situation pretty...
By Dr Damian Kedziora, Doctor of Industrial Engineering and Management graduated from Lappeenranta University of Technology, Postdoctoral Researcher at Hanken School of Economics and Solution Consultant at NORIAN Intelligent Automation. Robotic process automation (RPA) has lately gained the status of...
By Magued Mahmoud, Vice President & General Manager, Dell Technologies Center of Excellence in Egypt New technologies will transform businesses in ways we have never seen. The way software can be built and deployed is rapidly becoming an integral and...
Technologies, Market, Destinations & Sourcing Practice - not only for Germany. This is the title of the new Outsourcing Journal Special Edition. In this issue of the Outsourcing Journal Special Editions we take a look at the effects and cases...
Laut einer aktuellen Studie von HAYS, die den tatsächlichen Fachkräftemangel in deutschen Unternehmen untersucht nutzen die Unternehmen nur sehr mangelhaft die zur Verfügung stehenden Mittel, wie Rekrutierung und Nachwuchsförderung Attraktivität als Arbeitgeber Strategische Planung des Personalbedarfs Geschäftsstrategie und Standortpolitik ...
München, 8. Oktober 2019 – Auch im kommenden Jahr halten die Arbeitnehmer auf dem Arbeitsmarkt die Zügel in der Hand: der Fachkräftemangel und der dadurch entstehende Konkurrenzkampf um qualifizierte Mitarbeiter, lässt die Gehälter im IT-Bereich 2020 erneut um durchschnittlich...